A robust package from £4000 per annum.
dcs associates Enhanced support package* is aimed at small busy hotels who wish to outsource their IT to a specialist company.
Our main priority is to resolve your IT problems in an efficient manner – typically support calls are resolved within just a few minutes.
With years of experience in the hotel industry (including a large customer base of independent hotels and groups of hotels), dcs associates believe there is no better IT Support company to help maintain your IT Infrastructure.
- Unlimited Access to Telephone Support Helpdesk
- Unlimited Remote Support
- Full IT Documentation
- Pro-active System Checks
- Call Logging to Ensure Calls are Handled Efficiently and to Spot Recurring Issues
- Fast Priority Response
- From 3 Days (per year) On-Site Support by Highly Skilled Engineers
The pro-active check includes ensuring that your anti-virus updates & scans are occurring, ensuring that your back-up routine is functioning correctly, as well as running the Microsoft Windows Updates.
