How long can your hotel operate without its PMS or Email systems? dcs associates suggest the answer is, not long.
Ever thought how your hotel would recover if it did? Fire, and flood are just two 'f' words that might come to mind when you think about your business being destroyed, but dcs associates Disaster Recovery is designed to have a solution in place for the road to recovery.
dcs associates specialise in providing internal and offsite backup - disaster recovery services to the hospitality sector. We are in a unique position having the right combination of experienced hospitality professionals and long serving IT experts.
The problem in the hospitality industry is that in the event of a major IT disaster almost every system stops (PMS, Email, Internet, Telephony etc...) but there are no obvious signs to your guests - except maybe a panic stricken Reception team as they try to cope without the Property Management System, likewise staff are unable to open tills to accept payments.
In the event of a sever failure or crash the time taken to restore the Windows Server Operating System is a minimum of 3 hours (once on site), installing additional application software required for a user to access the systems can take hours longer. When the Operating System and applications have been installed it is then possible to restore the data from the tapes or media, this can take up to 24 hours.
With dcs associates you can rest assured knowing that backups are carried out reliably and on schedule. Very few businesses have audited or tested their backups if indeed any exist. It is not uncommon to find that backups will not restore. Particularly susceptible are overwritten media such as tapes, USB data devices, or removable drives. dcs associates use multiple backup techniques to ensure a variety of restorable media.
dcs associates backup/DR packages:
Lite - £849
- Snapshot disaster recovery - with ongoing backup inc one engineer day onsite, a network attached storage device, automated backup scripts and golden state drive images
Standard - £2500
- Full onsite backup with ongoing checks to ensure validity and regular disaster recovery updates inc three engineer onsite days, a network attached storage device, automated backup scripts + regular validity checks, accounts offsite backup system, golden state drive images updates at regular intervals and disk images taken of the main server.
